Parsable login issue (EU)

Incident Report for Parsable

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 17:04 UTC

Monitoring

Parsable has remediated the issue. All logins have returned to normal for all regions, we will continue to carefully monitor the service to ensure a full recovery for all users.

Thank you for your patience, and we apologize for the inconvenience.
If you have any other related issues to report or are still currently experiencing the issue, please reach out to our support team via help.parsable.com

Posted Jun 12, 2025 - 14:36 UTC

Investigating

Parsable is currently investigating an issue logging in to the Parsable application on both mobile and web for EU region teams.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via help.parsable.com

Posted Jun 12, 2025 - 14:31 UTC

This incident affected: WebEx and Mobile.